Privacy Policy
Effective November 12, 2026. Haldenrow is responsible for information collected through haldenrow.store. Privacy requests: support@haldenrow.store. Address: 1291 Messina Ct, Grover Beach, CA 93433, United States.
Information we collect
We collect information you provide to place an order or contact us: name, email, telephone if provided, billing and delivery addresses, order contents and correspondence. Payment providers process card details and send transaction status and limited payment references to the store. We also receive technical information such as IP address, browser, device information and website activity needed for security and operation.
How we use information
We use information to process and deliver purchases, send order updates, manage returns, answer questions, prevent fraud, maintain security, meet tax and recordkeeping duties and improve the store. We send optional marketing only where permitted and with any consent required. You may unsubscribe from marketing without affecting transactional emails.
Service providers and disclosures
Information needed to perform services is shared with hosting and email providers, payment processors, shipping carriers and operational service providers. We may disclose information when legally required, to protect legal rights, or in a business transfer subject to appropriate protections. We do not sell personal information for money. We do not knowingly use customer information for cross-context behavioral advertising. Product images may be delivered by a third-party content delivery network, which receives technical data needed to load the image.
Cookies and your choices
The store uses cookies and similar storage for cart contents, sessions, checkout, account authentication and security. Optional analytics or advertising tools require the choices and consent applicable to your location before activation. You can block or delete cookies in your browser, though cart and checkout functions may be affected. We honor applicable opt-out signals where required.
Retention and security
Order records are retained for fulfillment, legal, accounting and dispute-resolution needs, then deleted or anonymized when no longer needed. Support correspondence is retained as necessary to resolve requests and maintain relevant records. Access is limited to operational needs. HTTPS protects data in transit. No system can guarantee absolute security.
Your privacy rights
Depending on your location and applicable law, you may request access, correction, deletion, a copy of your information, or restrictions and opt-outs. California residents may have rights to know, delete, correct, opt out of sale or sharing and limit certain uses of sensitive information where the CCPA applies. We do not discriminate for exercising applicable rights. Email your request to support@haldenrow.store. We may verify identity proportionately and retain information where legally required. An authorized agent may submit a request with proof of authority. We respond within applicable legal deadlines.
Children and international processing
The store is not directed to children under 13 and we do not knowingly collect their information. Contact us if you believe a child has provided data. Service providers may process data in the United States or other countries, subject to applicable safeguards. This policy may be updated; material changes will be posted with a new effective date.