Shipping Policy

We currently ship to addresses in the United States. Questions: support@haldenrow.store. Haldenrow, 1291 Messina Ct, Grover Beach, CA 93433, United States.

Shipping charges

Standard shipping costs $8 per order. Orders with a merchandise subtotal of $150 or more before taxes qualify for free standard shipping. Your checkout shows the applicable shipping amount before you place your order. We do not currently offer international checkout.

Processing and delivery

Some products have item-specific production or dispatch lead times stated in the product name or description. These lead times apply before carrier transit. Where no dispatch time is stated, we will ship within 30 days or seek your consent to a delay and offer a cancellation and refund option. Contact us for a current estimate before ordering. We email shipping confirmation and tracking information when available. Carrier delivery estimates may vary with destination, holidays, weather and service disruptions.

Delays, changes and delivery issues

If we cannot ship within the stated time, we will contact you with a revised estimate and the option to cancel for a refund as required by law. Please verify your address at checkout. Contact support immediately for address corrections; changes may not be possible after dispatch. For damaged, missing or misdelivered parcels, contact us promptly with the order number and tracking details so we can investigate. We do not automatically disclaim responsibility once a parcel is handed to a carrier.

Returns

Our Returns & Refunds policy explains the 30-day return window, return shipping responsibility and original-payment refunds.